Careers

Open Positions for Tabor City, NC

DMA-panoramic-sm

Position Overview:

Manage the day-to-day operations within the human resources functions and duties.  To carry out responsibilities in the following functional areas: posting and recruitment for open positions, pipeline potential new hires, employee relations, employee benefits administration, payroll preparation, organizational culture development, and onboarding of new hire paperwork completion, and terminations.

 

.

General Responsibilities:

  • Establishes an ongoing talent recruitment program including pre-screening activities, interviews, and evaluations of candidates for select positions within the company. Maintains records related to same. Use all available resources to search and seek qualified candidates to fill open roles. Develop contacts with organizations within the community to use as a benchmark and point of reference for best recruiting practices.
  • Conduct new employee orientations to ensure employees gain an understanding of company work policies, benefit plans and enrollment provisions. Counsels employees (and potential employees/applicants) on plan provisions so that individuals can make informed benefit decisions.
  • Process weekly payroll within the third-party payroll system, including adding new employees and maintaining current employee’s files in the payroll system. Perform punch checks to ensure all hourly workers have properly clocked in and out daily. Log daily worked hours in capturing all absenteeism in the Leave Tracker program.  Run management payroll reports as well as attendance trend analysis as necessary to support the Operations team.
  • Administers health plans including enrollments and terminations. Processes required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions are being withheld.  Serves as the 401K Administrator and Cobra Administrator for company.
  • Assists in managing the annual employee insurance benefits open enrollment period.   Arranges for distribution of materials from carriers, assists with, communicating changes to employees and arranges for on-site representation by providers. May conduct employee presentations. Processes changes within set deadlines.
  • Helps to monitor and ensure timely annual performance appraisal and compensation processes are completed
  • Supports Operational managers with employee disciplinary reviews by documenting events and the corrective actions required.
  • Administers employee appreciation programs including Birthday celebrations, service and performance recognition awards, community outreach, and corporate functions.
  • Maintains the current company organization charts, training/cross training grids, and leave tracker.
  • Performs regular reviews of the company Employee Handbook and assists with making modifications and improvements as necessary.

 

 

Qualifications:

  • Administrative, problem-solving, reasoning
  • Time management skillset to include multi-tasking and prioritization of work tasks.
  • Requires effective oral and written communication skills and excellent interpersonal skills.
  • Must be proficient in Microsoft Excel, Word, PowerPoint and have working knowledge of Microsoft Access.

 

Education Requirements:

  • Bachelor’s degree in Human Resources or business administration or 2-5 years relevant experience in the HR field or any similar combination of education and experience.

Position Overview:

The strategic account manager plays the primary critical role in building and maintaining relationships with the company’s significant strategic customers. The primary objective is to achieve the organizational revenue and profit goals within the strategic account while ensuring customer satisfaction and a long term mutually beneficial relationship.  Additionally, the strategic account manager is responsible for identifying new opportunities to increase sales within existing strategic accounts and by prospecting and developing new strategic account relationships.

 

As the strategic account manager, you will represent our company, the factory, and our products through close daily interaction with the strategic account and their team members at all levels within the organization.  You are responsible for keeping both our company and all the assigned team members informed, engaged, and on task with meeting our commitments, expectations, and obligations to the customer.  As the strategic account manager, you will perform necessary analytical account analysis in order to identify areas of success and areas of opportunity within the account.  Additionally, you will strategically prepare monthly, quarterly, and annual sales forecast budgets as well as the overall strategic account business plan.  Ultimately, you are responsible for driving and achieving the strategic account’s sales and target objectives.

This position is based from the company’s HQ in Tabor City, NC.  The successful candidate must reside locally, this is NOT a remote based job.

.

General Responsibilities:

 

  • Manage the strategic account portfolio as assigned including existing accounts as well as potential new prospects.
  • Achieve the budgeted sales plan and strategic account targets and objectives for each strategic account under your responsibility
  • Adapt and deploy a positive can-do, what-ever-it takes, attitude and work style to ensure the strategic account’s needs are being addressed in a timely and complete manner.
  • Learn and use the sales and analytical tools the company has made available for the management of your strategic accounts, as well as introduce additional tools and methods as needed
  • Establish strong, long-term customer relationships at all levels and within all areas of the strategic account.
  • Maintain a level of professionalism and conduct yourself in a manner that is consistent with the core values and ethics of our company.
  • Understand the internal workings of the customer’s business and develop relationships with the key individuals responsible for the management of different disciplines within the company.
  • Know who we should be talking to and working with in order to achieve our account objectives. This position goes far beyond just the product manager/buyer relationship. It requires a full engagement at all levels within the account
  • Maintain consistent communication with all assigned strategic customers and prospects on a regular basis
  • Respond to specific request and inquiries in an expedited and timely manner
  • Handle complaints and or problems in a satisfactory and timely manner
  • Ensure timely communications and planning for new product introductions
  • Identify, prepare, and communicate customer reporting needs in a timely manner to the appropriate internal company resources
  • Act as the liaison between the strategic customer and the company.
  • Function as the team leader responsible for ensuring that the appropriate internal company team members are identified, assigned, trained, and achieving their responsibilities on the account team.
  • If an external sales representative is assigned on the account, the strategic account manager will function as their direct manager, responsible for assigning, overseeing and achieving the interactions and expectations of their value within the account. Their success and or failure is directly accountable to the strategic account manager.
  • Properly prepare for strategic account negotiations with a problem-solving approach that provides a win-win result
  • Prepare and maintain a strategic account business plan for each assigned customer that includes at the following
  • Defines the customers’ expectations and the company’s plans for achieving success within the account.
  • Monthly, quarterly, and annual sales, expense, and profit forecast and budgets.
  • Provide supporting information and explanations for variances, positive or negative
  • All marketing, promotions, sales events, and other expected support initiatives
  • Provide suggested solutions and or innovative ideas to exceed the customer’s expectations while expanding our business in the account.
  • Perform the necessary account specific analytical analysis in order to achieve the strategic goals and objectives as outlined within the account business plan
  • Monitor sales performance at the overall and at the product SKU level in order to identify emerging trends as well as deviations from the established metrics. Report regularly to management and the account team as to the overall performance including areas exceeding expectations and those underperforming.
  • Identity account NYA’s to assist with providing guidance to the product development efforts
  • Communicate critical product inventory gaps to the customer in a timely manner so that appropriate actions can be taken in order to best benefit the customer while minimizing potential penalties to the company
  • Make program modifications and adjustments as required to ensure the financial account objectives are being met
  • Provide the supply chain team with proactive and timely customer input required for inventory planning purposes
  • Provide management and the internal account team with regular reporting and account updates
  • Identify and approach new potential strategic customers as agreed

 

Qualifications:

  • Leadership – A SAM should be a visionary.

This person should help everyone in the company see and be excited by what’s possible with an account.  Their customers and peers should respect them.  They should be able to respectfully challenge and direct the customer in the customer’s best interest.  This means they must have a degree of comfort with tension.  Team members must have a high level of trust and respect for the SAM and be willing to go the extra mile for them.

 

  • Excellent Communication Skills (Verbal and Written) The SAM must be capable of keeping all stakeholders informed on all important issues. It is critical that the SAM is capable of delivering concise, clear, and convincing communications.

 

  • Advanced Analytical Analysis Skills – A SAM should be an advanced user of Microsoft Excel to include but not limited to Vlookup, data comparison, data links, and advanced formulas. Knowledge of Access or the willingness to learn, would be most helpful. A SAM should be capable of not only compiling data but preparing meaningful trend analysis that provides a recommendation for action.

 

  • Business Acumen – A SAM must be able to see the bigger business issues for the strategic account and help them manage their business. They must be able to understand the working elements of all aspects of a business. This is not a “deal doing” sales role.  This role is to understand and manage from a broader business perspective.  A SAM will also possess Business Curiosity, which is a passion for studying, understanding, and working within the cycle of business.

 

  • Relationship Savvy – Today’s SAM, must be able to read people and connect meaningfully with a variety of personalities. They should understand that all progress is made through relationship management.  They should understand and possess the skills to lead the development of relationships at all levels within the account.  This is only doable if the SAM is capable of earning the accounts trust and respect.  It is a system of many-to-many relationships vs. that of a single few.  The greater the relationships within an account, the higher the perceived costs to switch to a competitor.  The SAM becomes a valued asset beyond just the product line they represent.

 

  • Results Oriented – A SAM must have laser focus on getting results for the company and the customer. They must be proactive and driven to get results. Allowing obstacles or their own complacency to keep them from achieving particular goals is not in their nature.  They must have a “no excuses” mindset.  A SAM has the ability to multi-task and coordinate multiple resources to achieve a decided upon outcome.  A SAM will take the blame for failures and give credit to the team for successes because they are driven by outcomes and not personal ego or accreditation.

 

  • Adaptable Learner – A successful SAM recognizes the pace of change and is always looking to develop new skills and techniques for their development. They are consistently growing in their perspectives and abilities.  A SAM is never set in their ways or convinced that they cannot adapt to new techniques.  They not only are working to advance their skills, but also encouraging team members to do the same.

 

Education Requirements:

  • Minimum 5 Years of Key Account Management experience within the Automotive Big Box Retail channel.
  • Possess strong experience in the automotive aftermarket and have developed a network of contacts within the industry.

 

Working Environment Includes:

This position is based from the company’s HQ in Tabor City, NC.  This is not a traveling sales job, nor does it require extended periods of time in the field.  The successful candidate can expect 30% travel to include some international visits to our factories, escorting account representatives for quality reviews.

Purpose of Position:

Under the direct supervision of the Comptroller, this position is to assist with AR/AP entries in the company’s accounting operating system, Sage 100

MAIN JOB TASKS & RESPONSIBILITIES:

  • Input and posting vendor invoices
  • Researching, resolving AP/AR discrepancies
  • Reconciling customer payments and postings

 

Basic Qualifications & Skills

  • High school diploma/GED required
  • 1+ years’ experience in Accounting
  • Strong computer skills, including Microsoft Excel
  • Sage 100 experience preferred, but not required
  • Excellent math skills
  • Self-motivated
  • Ability to work independently

 

Preferred Qualifications & Skills

  • Experience with Sage 100
  • Experience with Microsoft Access
  • Advanced Excel Skills

 

Work Environment

This job operates in a professional office and warehouse environment as needed. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

 

Work Schedule

Position is part-time, approximately 20 scheduled hours per week, but may vary depending the needs of the company.  Requires flexibility with changing hours and days.

Open Positions for Mullins, SC

Building-2 (1)

Team Lead Supervisor

The DC Fulfillment Center Lead Supervisor is responsible for providing the leadership and direct supervision over the warehouse associates assigned to their specific work team.  As the Team Lead Supervisor, you will be called upon to oversee, coordinate, and direct the team’s work performance in accordance with the Company’s Standard Operating Procedures (SOPs).  You will be required to coordinate with other Team Lead Supervisors to plan efficient usage of the labor resources available and to make labor shifts as prioritizations within the operations change.   You will be expected to assist the team by performing various work task duties in support of meeting the processing of customer orders correctly and on time.  This role has an administration function which requires daily recording and reporting of work performance achievements verses team performance KPI’s.

 

 

 

 

Main Job Tasks & Responsibilities

 

  • Responsible for the overall performance and achievement of the daily productivity requirements of your work area team.
  • Acts as a team builder who plans, staffs, directs, and ensures the efficient operation of the team. Schedules staffing levels based on work need.

 

  • Ensure compliance by all team members that their work is being performed consistently to the standards as outlined by the work task SOPs.
  • Provides regular oversight, feedback and retraining as needed to help team members improve.
  • Ensures compliance by all team members to company safety, equipment, and housekeeping policies.
  • Maintain proactive communications with your team members, other Team Leads, and your direct supervisor during the work shift.

 

Additional Duties

 

  • Cross trained to be capable of assuming the lead supervisory responsibilities in the absence of another team lead supervisor.
  • Perform various other warehouse task responsibilities as assigned.

 

Requirements

 

  • High energy level with a personality that is centered around successfully achieving goals and metrics.
  • Displays leadership in a tactful, mature, and flexible manner.
  • Maintains professional and courteous relationships with all warehouse associates while positioning themselves in a leadership supervisory position.
  • Good communication skills, both written and verbal, with the ability to work with diverse personalities and backgrounds.
  • Strong planning, multi-tasking, and administrative skills including the use of computers, email, and MS Office software programs.

 

Education and/or Work/Skill Experience

 

  • High school diploma or general education degree (GED).
  • Minimum one to three years direct warehouse experience in a fast-paced manufacturing or distribution environment where small parcel and LTL/LT customer order processing occurs
  • Previous supervisory experience managing 3-10 team members.
  • Familiarity with distribution software systems highly preferred
  • Equivalent combination of education and experience.

Position Overview:

 

The DC Fulfillment Center Warehouse Associate is responsible for performing various work task duties in support of successfully processing of customer orders correctly and on time.

 

Responsibilities:

  • Performs material handling (including, but not limited to: receiving, unloading, stocking shelves and performing inventory cycle counts), order picking, packing and shipping using modern and sophisticated distribution methods and work processes.
  • Performs work tasks in compliance with standard operating procedures while ensuring the work is done within the required performance metrics and to the expected level of quality.
  • Embraces cross training activities that promotes a flexible work force capable of shifting to meet the labor demands of the DC operation.
  • Tracks and records daily work performance achievements within the Labor Tracker Metrics System.
  • Participates in continuous improvement initiatives guided towards achieving higher levels of efficiency.
  • Observes and complies with company established rules and policies that ensure a safe and productive work environment for everyone.
  • Maintains a clean and safe workplace by ensuring compliance standards are met and PPE is always adhered too.
  • Operates all powered industrial trucks and equipment in a manner that ensures the safety of the operator and that of others working in and around the same areas.
  • Understands the importance of an acceptable attendance record and makes best efforts limit their impacts and disruptions to the operations due to excessive absences.
  • Perform additional duties as assigned.

Work Environment:

  • Modern DC Fulfillment warehouse facility utilizing various styles and types of equipment and technology to ensure efficient, accurate and timely processing of customer orders.
  • High level of automation and mechanized material handling equipment
  • The company emphasizes quality, safety, and accuracy over just speed.
  • Physical requirements – Significant standing, walking through the warehouse, and consistent lifting (up to 50 Lbs.) of products is required. Use of carton knifes, taping equipment, automated strappers, pallet wrappers, carts, and various other small hand tools.

Education and/or Work/Skill Experience:

  • High school diploma or general education degree (GED)
  • Minimum one to three years direct warehouse experience in a fast-paced manufacturing or distribution environment where small parcel and LTL/LT customer order processing occurs
  • Equivalent combination of education and experience
  • Strong computer and technology usage skills required
  • Familiarity with distribution software systems highly preferred
  • Strong communication, both written and verbal with equally strong interpersonal skills required
Back to top